Remind recipients or recall a request

If a request is waiting too long, send the open recipients a reminder. If something has changed, for example a wrong document, withdraw the request: you recall it.

Where to find it

Requests → Sent → in the row More actions

1. Remind: everyone whose turn it is and who has not finished yet gets a reminder by email right away.
2. Recall: actaSIGN asks you to confirm. Confirm with Recall.

You then find a recalled request in the Recalled tab. The people involved are informed, and their links no longer work.

Several requests at once

1. In the Sent tab, tick the requests.
2. Send reminder reminds all open recipients of these requests.
3. Cancel recalls the selected requests, after asking you to confirm.

Good to know

• You set automatic reminders when you create the request, see Advanced settings. How many reminders have already been sent is shown in the history.
• A recalled request cannot be started again. With Reuse you create a new request with the same details.
• People whose task has Don’t notify when recalled switched on do not get an email about the recall.

See also

• Track requests
• Clean up requests