Two-factor authentication

Two-factor authentication protects your sign-in, even if someone knows your password. Besides your password, you then also need a code from an app on your phone.

Where to find it

my.actapass.com → menu Security

Set up an authenticator app

1. In actaPASS, open Security in the menu.
2. Enter your password under Your password.
3. Click Set up authenticator app.
4. Scan the code under Scan this code with your app. Or enter the key under Or enter this key manually.
5. Type the code from the app under Code from your app and click Finish setup.
6. Keep the recovery codes shown in a safe place (print them or store them in your password manager) and click I have saved them.

Recovery codes

With a recovery code you can get into your account if you do not have your phone. Each code works only once. After that, two-factor authentication is switched off and you set it up again.

New phone

Open Security. Enter Your password (1) and the Current six-digit code from the old app (2). Then click Set up a new authenticator app (3). If the old app is no longer available, reset your sign-in security.

Passkey

You set up a passkey when you sign up or when you reset your sign-in security. The Security page only shows a note. actaPASS has no page to show or remove passkeys or signed-in devices later.

Good to know

• Turn off two-factor switches the second factor off. This only works if you also have a password, and not if your organization requires a second factor.
• The top of the page shows the status, e.g. “Enabled — authenticator app”, and how many recovery codes you have left.
• This setting protects your sign-in. For protected signing tasks in actaSIGN, there is strong authentication.

See also

• Forgotten password
• Sign in