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Accept an invitation

If the administrator of your organization has invited you, you receive an email. The button in it depends on whether you already have an account.

The page that opens from the invitation only exists with a real invitation. That is why this guide shows no picture. The steps are like those for signing up.

  1. In the email, click “Accept invitation”. actaPASS opens Sign up.
  2. Your Email address is already filled in. Click Next. You do not need a confirmation code: the link proves that the address is yours.
  3. Set your Password (at least 10 characters with capital letters, small letters, numbers and special characters) if your administrator requires a password.
  4. Set up the second factor if your administrator requires it: the authenticator app (scan the QR code, enter the code) or a passkey.
  5. Welcome aboard! appears. Click Continue to actaSIGN.

If you already have an actaPASS account, e.g. from another organization, the email says “Sign in now”. Sign in as usual. The new organization then appears in the selection.

If your company uses a central sign-in (single sign-on), the email says “Sign in with actaSIGN”. You then sign in with your company account.

  • An invitation is valid for 30 days. If the administrator sends it again, the 30 days start over.
  • If the invitation has expired or has already been used, the link opens a normal sign-up, or “Invitation not completed” appears. Ask your administrator to send the invitation again.
  • Your administrator decides whether you need a password, an app or a passkey.
  • The link is only in the email. If you cannot find it, check your spam folder.