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Sign in

You sign in to actaSIGN through actaPASS. Depending on your account, you need a password, a code from your authenticator app or a passkey.

Sign in: enter your email address
  1. Enter your Email address.
  2. Optional: Remember my email address. Next time, the address is already filled in. Do not use this on other people’s computers.
  3. Click Next.
  4. Do you have a passkey? Then click Sign in with Passkey. You need neither an email address nor a password.
  1. Enter your Password and click Next.
  2. If you have set up an authenticator app, type in the six-digit code. Sign-in continues on its own after the sixth digit.
  3. With a passkey, confirm with your fingerprint, face recognition or your security key.

Instead of using a password, you can also Sign in with code only if an authenticator app is set up.

If your company uses a central sign-in (single sign-on, e.g. Microsoft 365), you see Sign-in method selection after the email address. Choose your Identity provider there. If there is only one, actaPASS takes you straight to it.

If you are a member of several organizations, actaSIGN asks after sign-in which one you want to work in. If you sign in directly at actaPASS, this step is called Tenant selection. Later you switch with Switch tenant.

  • “This email address is not assigned to a tenant or organization”: you have an account, but no organization has added you yet. Ask your administrator.
  • After too many wrong attempts, actaPASS locks the sign-in. Contact your administrator.
  • “Session expired”: sign in again.
  • If your organization requires a second factor and you do not have one yet, actaPASS takes you to the Security page after sign-in.