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Who may do what? Roles and permissions

What you can see and do in actaSIGN and actaPASS depends on your role. This page shows all roles at a glance.

Role Who May
Recipient anyone who gets a signing request by e-mail; no account needed open the task, fill it in, sign, decline; depending on the settings, pass it on or download documents
Member anyone who belongs to an organization and is signed in complete their own tasks, sign themselves, keep their profile up to date, use templates (unless they are limited to administrators)
Sender / owner the member who creates a request send, follow, remind, withdraw the request
Observer members whom the sender adds under Owners & Observers follow the request
Deputy member who takes over tasks during an absence sign handed-over tasks in their own name
Administrator of the organization appointed by the administration Administration: members, defaults, seals, contacts, connections
Contact curator chosen by the administration keep the shared contacts of the organization up to date
Invite to strong authentication member with this right invite people to set up a passkey or an authenticator app; sees only this section in Administration
Role May
Account (every person) sign in, change password and second factor, confirm new organizations
Administrator (Admin) manage the company account and organizations: invite members, domains, sign-in through identity providers, teams

In actaPASS there is only «Member» or Admin. Anyone who is made an administrator gets all management rights for the company account and its organizations at once. Whoever creates a company account is its administrator.

  • New members get the rights in actaPASS to work along and send requests.
  • The administration can limit who may edit templates, see Enable templates.